FAQs

1. ECQ/GCQ Placed Orders:

Thank you for your patience and we are speeding things us to get these delicate items to your doorsteps. Kindly allot a week for on hand items and 45-60 days for pre-order items.

 

2. What is your lead time?

Some items on the website are readily available. We can ship the next business day after payment is received.

Pre-ordered items may take 10-60 days subject to production period.

Orders with embroidery may take 1 week. Bridesmaid packages may take 5-8 weeks.

It’s best to allot 8 weeks in advance.

 

3. Do your robes come with a slip dress?

No, only Sam come with a slip dress. All other robes do not. But you may choose a nightie from our Linge collection to match with your robe!

 

4. What is your packaging?

All short robes are packaged in a clear white resealable bag. Boxed packaging and pouch packaging are both available with a fee.

 

5. What payment methods do you accept?

We accept Paypal, Bank Transfers, Gcash and Paymaya transactions.